DELIVERY
We aim to deliver all orders within 7 working days of confirmation that your order has been accepted.
Standard Items
Our postage and packing for standard items for delivery within UK mainland is £4.95 per order. For orders over £80.00 delivery within UK mainland is free. Next day delivery is £7.95 within the UK for orders placed before 12pm, this does not include weekends.
Large items
Large items such as furniture are sometimes delivered kerbside on a pallet to protect the items from damage, some couriers may take away the pallet but we cannot guarantee this and we cannot arrange collection of the pallet after delivery has taken place. If the customer is not in during the arranged delivery day for the delivery then the couriers will charge to take the pallet away and re-deliver, Idyll Home will not be responsible for any costs involved if the customer is not in to accept the original delivery. For delivery of large furniture items we can arrange a two man delivery service please let us know if you need this service rather than kerbside delivery. Also please make sure the item is checked for damage before throwing away it's packaging in case you need to return it.
Quotations for postage of larger items to addresses outside of UK mainland are available upon request.
Idyll Home will not accept liability for courier delays.
Deliveries outside of the UK
We only take responsibility for shipping the product outside of the UK, the customer is responsible to pay any import costs, such as VAT, duties, and clearing fees that occur as a result of delivery outside of the UK. Since Brexit deliveries to Europe will be subject to import duties and taxes before delivery so please be aware of this when placing your order.
